With 24 locations, renewed bancassurance collaboration with UMB and expanded or improved offices in Adum, Amasaman, Spintex, Tema and Wa, SIC Life made protection more accessible across Ghana.

A refreshed brand experience, clearer branch visibility helped create more consistent, efficient service across customer touch-points.

In response to the pandemic, SIC Life strengthened its call centre, website and service approach so customers could continue receiving support through a period of extraordinary change.

E-Claims and E-Redemption services reduced paperwork and gave customers a simpler, more convenient way to access policy benefits.

Special group life insurance schemes for the Youth Employment Agency and Ghana Education Service extended meaningful protection to more workers and families across the country.

SIC Life became the first life insurer inducted into the CIMG Hall of Fame.

A fifth CIMG recognition reinforced SIC Life’s reputation for dependable service, while Trust Finance’s transition into a savings and loans company expanded the wider financial-services ecosystem.

The Guaranteed Endowment Plan expanded customers’ protection and savings options, while the SIC Life Mall, new offices and the Insurance Mobile Clinic brought guidance and service closer to more communities.

Mobile POS payments, online proposal forms and social media made it easier for customers to connect with SIC Life

The launch of Merban Homecall Plan created more convenient ways for Ghanaians to combine everyday financial planning with life protection.

Back-to-back CIMG Insurance Company of the Year awards—and recognition for the ‘Final Journey’ campaign—affirmed the quality, relevance and creativity customers had come to expect from SIC Life.

A bold new yellow-and-green identity reflected a more modern SIC Life, while the establishment of Trust Finance broadened the financial solutions available to customers.

SIC Life Company Limited was incorporated as a dedicated life insurer, supported by a growing network of area and branch offices that brought professional life insurance services closer to customers.

State Insurance Corporation was established as a multiline insurer, laying the foundation for the life insurance expertise that would later become SIC Life and serve generations of Ghanaian families.